Competence; Competence Model; Soft Skills; Hard Skills; Managerial Command

The world's trends of development show the growing importance of the value of effective management and decision making. Managerial competencies need to be increased especially in situations that are referred to as crisis situations. Primarily, it is a situation endangering the lives of people, causing extensive material damage and, eventually, disposal of affected organizations. In such situations it is necessary to replace the routine management strategies with the managerial command. The competency model serves as a basis for the creation of individual assessment of personal and professional prerequisites method. Managerial command requires the ability of key and specific competencies, which are activated and used to a greater extent, especially in crisis situations. Some managerial competencies which are needed in common practice are not desirable in this case. The identification of priority psychological, professional, physical and social factors in the decision-making situations of the unexpected crisis was solved by qualitative and quantitative analyzes of the Panel of Experts outputs. Based on the analysis of the expert panel outputs, six key competences were selected: Communication and Interaction, Information Processing, Authority (Personality), Stress, Self-Management and Management. Specific expertise and their required level were determined by experts and include the necessary knowledge of fire protection, occupational safety, traumatology and basic knowledge of human rescue, emergency rights (evacuation, etc.) and crisis management. Key competencies are divided, depending on their capability, the possibilities for further development. Hard Skills relate to personal assumptions with limited scope for development. Soft Skills relate to general and specific skills and can be developed. Each competence is defined by sub-competencies that are crucial for the successful operation of the manager-commander in a situation of extraordinary crisis event. In these