social service, social care service, standardization, efficiency, regions

In the procurement of public services in relation to standardization, public services should arguably be provided in a comparable range and quality in all regions as well as maximum efficiency in their provision. In connection with the development of social services, the paper aims to provide a quantitative evaluation of social-care services in regions, with an accent on standardization and efficiency. The paper focused on selected social-care services for senior citizens and the disabled, evaluated by recommended quantitative standards of availability and from the viewpoint of cost efficiency in years 2007 and 2015. In the Czech Republic, a trend connected with a growth of social services and users was seen in 2007 and 2015. In relation to the evaluation of structure of the selected social-care services, availability of residential services and availability of community care service, in terms of field services, prevails in most regions in the Czech Republic. Regarding the evaluated social services of community type, day-care centers are the most expensive in terms of provision. Further, by use of cluster analysis and box-plot, similarities and differences in Czech regions were analyzed regarding the availability of selected social-care services in 2015. The largest differences were observed mainly in the availability of residential services of social care (number of place in retirement homes per 1000 persons aged 80+) in the Region of Central Bohemia, Moravian-Silesian Region (the highest number of places) compared to the Region of Karlovy Vary and the Region of Liberec with the lowest number of places.