Internet usage, Government efficiency, Digital transformation, Statistics, Pearson correlation

The paper focuses on analysis of data available from various sources regarding the usage of internet services. The paper goal is to put the data about internet usage in the context of digital transformation (DT) of the society. Both social and human-resource aspects of the DT were emphasized in the presented research oriented primarily to the investigation of share of population accessing the internet in various countries, its relation to various parameters reflecting public services (e.g. government efficiency). For selected relations, correlation and/or regression analyses were performed as well. The main conclusion is that a relation between internet user ratio and government efficiency seem to exist but it is weak.. Also, the study argues that the minority not adopting the digital transformation tools is large enough and should not be neglected in making decisions, e.g. by eliminating non-IT ways to use public services.

The paper focuses on analysis of data available from various sources regarding the usage of internet services. The paper goal is to put the data about internet usage in the context of digital transformation (DT) of the society. Both social and human-resource aspects of the DT were emphasized in the presented research oriented primarily to the investigation of share of population accessing the internet in various countries, its relation to various parameters reflecting public services (e.g. government efficiency). For selected relations, correlation and/or regression analyses were performed as well. The main conclusion is that a relation between internet user ratio and government efficiency seem to exist but it is weak.. Also, the study argues that the minority not adopting the digital transformation tools is large enough and should not be neglected in making decisions, e.g. by eliminating non-IT ways to use public services.